Troubleshooting | Remote Filesystem Exception when trying to Load from Core and Connect
Learn how to troubleshoot a remote filesystem exception when attempting to load from a core and connect.
Affected Products
| Hardware Model/Series | N/A |
| Software | QDS v8.4 or later |
Problem
Remote Filesystem Exception error on Load from Core and Connect.
Causes
You are likely using Q-SYS Designer v8.4 or later to pull a design from a Core running firmware version 7.2.1 or earlier.
Solution | Workaround
- Open a version of Q-SYS Designer earlier than v8.4 (preferably the same version as the firmware the Core is running).
- Try loading from the Core and connecting.
- At this point, you should be able to successfully pull the design from the Core.
- You can then save the design to your computer and open it in a later version of Q-SYS Designer.