Troubleshooting | CXD-Q or CX-Q amplifier not muting from front panel
Learn how to troubleshoot CXD-Q or CX-Q amplifier not muting from the front panel.
Affected Products
| Hardware Model/Series | CXD-Q, CX-Q Series |
| Software | n/a |
Problem
CXD-Q / CX-Q amplifier not muting from front panel.
Causes
Mute Lock is most likely activated on the device.
Solution | Workaround
Check the Mute Lock control in the Amp Output component in the running design. Turning off Mute Lock allows muting from the amplifier's front panel.
To learn more, see the Amp Output topic in Q-SYS Help.