Troubleshooting | Q-SYS Page Station shows 'Offline' on the front LCD but 'OK' in Q-SYS design
Get tips on resolving an issue with a Q-SYS Page Station appearing offline on the display while design shows it's okay.
Affected Products
| Hardware Model/Series | Q-SYS Page Stations |
| Software | Q-SYS Designer |
Problem
Q-SYS Page Station shows 'Offline' on the front LCD but 'OK' in Q-SYS design
Causes
If a Q-SYS Page Station shows OK in the design but 'Offline' on its LCD display, a PA Router component is missing from the design Q-SYS design. Without the PA Router, the Page Station cannot fully communicate with the design.
Solution | Workaround
Add a PA Router component to the design.
To learn more, see the Q-SYS Help Q-SYS PA System Overview topic.