Troubleshooting | Dante Audio Produces Clicks and Pops In the Signal Path

Learn how to identify and solve the issue of clicks and pops in a Dante audio signal path.

Updated at April 19th, 2023

Problem

Clicks and Pops present in Dante audio


Causes

  • Mismatched Dante sample rates
  • Subscription Errors
  • Network Configuration/Clocking Issues

Solution | Workaround

  1. Check sample rates of devices to make sure nothing has changed (i.e device is at 44.1khz but source is 48khz)
  2. Delete and re-subscribe Dante subscriptions in Dante Controller
  3. See our Steps to ensure Dante network operates as expected