Troubleshooting | USB Bridge Name property missing in Designer

Learn how to troubleshoot the issue of not being able to adjust the USB bridge name for your Q-SYS device.

Updated at January 19th, 2024

Affected Products

Hardware Model/Series
All Q-SYS devices with USB Bridging
Software
 

Problem | Symptoms

USB Bridge Name is unavailable in Properties.


Causes | Verification

This property is hidden when Zoom Compatibility is Enabled for the USB Bridging component.


Solution | Workaround

To allow adjustment of the USB Bridge Name, Zoom Compatibility must be Disabled in the component properties.

Note

If Zoom Compatibility is required for the system, the USB Bridge Name cannot be adjusted.

For more information see the Zoom Compatibility topic in Q-SYS Help.