Troubleshooting | QIO peripherals stuck in initializing or missing state after upgrading firmware
Affected Products
| Hardware Model/Series | All QIO peripherals |
| Software | 9.8.2 |
Problem
QIO peripheral may get stuck in various statuses (other than OK) after upgrading to 9.8.2
Causes
in rare instances, a QIO might not reboot correctly after a firmware upgrade to 9.8.2. This can cause it to be stuck in an a non working state.
Solution | Workaround
- In most cases, a redeploy of the design on the core will bring the QIO back into an “OK” state.
- If a redeploy does not work, soft-reboot the QIO via the Peripheral Manager page
- If that still doesn't work, redeploy the design to the core again (after a QIO soft-reboot)