Troubleshooting | MP-MFC not showing sources or zones

Find out how to resolve MP-MFC issues with missing sources or zones.

Updated at May 22nd, 2023

Affected Products

Hardware Model/Series MP-MFC wall controller with an MP-M mixer
Software QDS

Problem

MP-MFC not showing sources or zones.


Causes

You may not be using the most current version of the MP Install app, or that the MP Mixer does not have the most current firmware.


Solution | Workaround

When using a MP-MFC wall controller with an MP-M mixer, be sure that you are using the most current version of the MP Install app, and that the MP Mixer is using the most current firmware. An App and firmware mismatch will cause the MP-MFC to not show zones or sources.