Troubleshooting | Core front panel display is blank or has visual distortion

Learn how to diagnose and fix display issues on your core front panel.

Updated at May 4th, 2023

Affected Products

Hardware Model/Series Core processors
Software n/a

Problem

Core front panel display is blank or has visual distortion.


Causes

This can be due to a loose front panel connection or possible PCB damage.


Solution | Workaround

Choose from the following symptoms for next steps:

Blue power indicator is off and the LCD is dark

 

Blue power indicator is lit and the LCD is dark

 
 

The internal ribbon cable may have become loose or unseated.

Contact Q-SYS Support for assistance.

 

This indicates the PCB assembly may be damaged in some way, with one or more components affected.

Contact Q-SYS Support for assistance.