Troubleshooting | Automatic Camera Preset Recall plugin won't update
Learn how to fix an issue when the Automatic Camera Preset Recall plugin won't update.
Affected Products
| Hardware Model/Series | n/a |
| Software | ACPR plugin |
Problem
Automatic Camera Preset Recall plugin won't update
Causes
Version 2.0 of the Automatic Camera Preset Recall plugin uses a new ID number (GUID). Therefore, you are not automatically prompted in Q-SYS designs to update version 1.0 instances to version 2.0.
Solution | Workaround
You will need to manually replace existing 1.0 instances with the new version, then connect and configure as needed.