Error | Fault - LAN A Streaming Error (Not Connected)

Find out what you need to do to solve your LAN A streaming error and get connected again.

Updated at May 11th, 2023

Affected Products

Hardware Model/Series QLAN Receiver
Software QDS any version

Message

“Fault - LAN A Streaming Error (Not Connected)” in QLAN Receiver. 


Definition

If you are doing Core-to-Core streaming between Q-LAN Receivers and Transmitters, you might see this error in the Q-LAN Receiver's Status box.


 

Solution | Workaround

  1. Make sure the Cores are both communicating over LAN A, the Receiver sees the stream from the Transmitter, and the stream is selected on the Receiver (if Dynamic Stream Name is set to 'Yes').
  2. Make sure the Channel Count on the Q-LAN Receiver is the same number or higher as the Channel Count in the Q-LAN Transmitter. For example, if the Q-LAN Transmitter is set to 4 channels, the Receiver must be set to 4 channels or higher.

For more information, refer to the Q-SYS Help Q-LAN Receiver and Q-LAN Transmitter topics.