Error / Status | "Socket Closed by Remote" when using the Zoom Rooms plugin
Learn what causes the Socket Closed by Remote error when using Zoom Rooms and how to resolve it.
Affected Products
| Hardware Model/Series | n/a |
| Software | Zoom Rooms plugin |
Message
"Socket Closed by Remote" when using the Zoom Rooms plugin.
Definition
Socket Closed by Remote" is an error created by the Zoom Room connection. This means that another connection is in use.
Zoom Rooms only accepts one connection, be it from the plugin, the iOS App, or a dedicated Zoom Controller.
Solution | Workaround
You must choose what the control interface for Zoom Rooms will be in your system.