Error / Status | "License already installed" error while installing Microsoft Teams Rooms license bundle

Learn how to resolve the License already installed error when attempting to install a Microsoft Teams Rooms license bundle.

Updated at May 2nd, 2023

Affected Products

Hardware Model/Series supported Q-SYS Cores
Software Q-SYS Designer

Message

"License already installed" shows when installing Microsoft Teams Rooms license bundle.


Definition

The Q-SYS Software Feature License for Microsoft Teams Rooms includes both the Scripting Engine and UCI License for your Q-SYS Core processor. If already present, this error will display.


 

Solution | Workaround

Check to see if either of those two licenses are already installed on your Core. If so, you will need to contact the QSC sales team for the correct license.