Troubleshooting | Attero Tech unIFY Control Panel opens then closes immediately
Learn how to troubleshoot and fix the issue if the Attero Tech unIFY Control Panel unexpectedly closes after opening.
Affected Products
| Hardware Model/Series | n/a |
| Software | unIFY Control Panel |
Problem
Attero Tech unIFY Control Panel opens then closes immediately.
Causes
A problem can be encountered when trying to launch if the previously selected network adapter is for some reason no longer valid.
Solution | Workaround
The following steps will reset the network device setting in unIFY to allow it to launch correctly:
- Go to C:\Users\Public\Public Documents\Attero Tech
- Open the ini file - unIFY Control Panel (2.0).ini - This should be opened with Notepad.
- Select the [network] section as shown below.
- Delete the selection.
- Save the file.
- Launch unIFY. You will now be prompted to select your network device.