Tech Note | M2-MD Installation Guide
Learn the step-by-step installation process for M2-MD with this comprehensive tech note guide.
Information
The information below applies to installation of M2-MD Series media drives for Core Nano, Core 8 Flex, and Core 510 Processors. For information on M2-MD playback, see Tech Note | Q-SYS Media Drive Playback and the Licensing topic of Q-SYS Help.
Note
Q-SYS Core Processors manufactured with Q-SYS Designer firmware version 7.0.0 or later require reinstalling a Product Key License and any purchased Feature Licenses after installing an M2-MD Media Drive. Read the Check Core License Status section before proceeding with the installation.
Warning
The instructions in this document are to be performed only by the product distributor's trained and qualified technician. These instructions are not provided for the end-user of the equipment.
Note
This document provides the procedure to install the M2-MD Media Drive into a Core Processor. The M2-MD is an M.2 solid state drive specifically formatted, partitioned, and pre-configured for use in a Q-SYS Core.
Caution
Solid state drives are delicate electronic assemblies and are highly susceptible to ESD (Electrostatic Discharge). Make sure that proper grounding and handling procedures are followed.
Check Core License Status
To determine whether a Product Key License and any purchased Feature Licenses will need to be re-installed on the Q-SYS Core after installation of the M2-MD:
- Connect a laptop or PC to a LAN port on the Q-SYS Core.
- Launch a web browser and navigate to the IP address of the Q-SYS Core to open Core Manager.
- Select Licensing in the navigation menu.
- See if the following notification appears:
This Q-SYS Core was manufactured prior to the introduction of Q-SYS feature licensing and already includes licenses for UCI Deployment and the Q-SYS Scripting Engine. Additional licensed features such as a Multi-Track Player expansion or any new feature may require the purchase of software licenses.
- If you see the above notification, you do not need to re-install a Product Key License or any Multi-Track Player (MTP) Licenses. Q-SYS Core products manufactured prior to February 26th, 2018 that were subsequently updated to Q-SYS Designer firmware version 7.0.0 or later are not affected. Proceed with the M2-MD Kit installation.
- If you do not see the above notification, do NOT proceed with the M2-MD Kit installation. You must contact Q-SYS Customer Support before uninstalling the factory-installed drive. Q-SYS Customer Support will provide the necessary licenses along with the instructions for re-installing them. Contact information for Q-SYS Customer Support is on the final page of this document.
Back Up Your Files
Be sure to back up all media and design files before installing the M2-MD into your Core Processor. Visit www.qsc.com or contact your AET representative if you need additional information regarding file backup procedures.
Required Tools
- Anti-static wrist strap - properly grounded
- Anti-static work mat
- Phillips #1 screwdriver
Safety Procedure
- Make sure that the AC Mains power cord is unplugged from the AC receptacle on the rear panel of the Core processor.
Note
The following instructions are utilizing a Core 510i, but apply to all Q-SYS Core Processors covered in this Tech Note.
- Connect, and put on, the ESD grounded wrist strap.
Installation
Note
The SATA and USB cables have been removed from photos for clarity. You do not have to remove any cables to complete this procedure. Photos shown are using Core 510. Core Nano and Core 8 Flex have similar layout.
- Use the #1 Phillips screwdriver to remove the 10 screws securing the top cover to the Core 510i chassis. Set aside for later use.
- Remove the cover.
- Locate the existing default 8GB or 16GB M2-MD in the M.2 mounting socket on the blue Core 510i motherboard.
- Use the #1 Phillips screwdriver to remove the single mounting screw. Pull the default 8GB or 16GB M2-MD SSD straight out of the socket. Discard the default M2-MD SSD in an appropriate e-waste receptacle or save it for recovery purposes.
- Carefully remove the new high capacity M2-MD from its packaging.
- Insert the new high capacity M2-MD electrical contacts into the receptacle. The contacts are keyed so they cannot be installed incorrectly.
- Secure the new high capacity M2-MD into its mounting socket with the screw removed in step 4, using the #1 Phillips screwdriver.
Warranty
Q-SYS M2-MD accessories include a 90-day limited warranty. Additional details and a copy of the warranty statement for Q-SYS accessories can be found on the QSC Warranty Statement page.