How To | Removing the Q-SYS configuration from NS Series Gen 2 switches

Learn how to properly remove the Q-SYS configuration from NS Series Gen 2 switches.

Updated at October 23rd, 2026

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Procedure

Use the following steps for removing the Q-SYS configuration from NS Series Gen 2 switches:

Warning

Removing the Q-SYS configuration removes all presets and optimizations created by Q-SYS for Q-LAN operation. Configuration outside of the Q-SYS installed settings will not be supported by Q-SYS Technical Support.

 

Part 1: Connection

  1. Connect to the device using the console port using either standard console cable or USB-C console connection
    1. See How To | Connecting to the Q-SYS Netgear NS Series Gen 2 M4250 Network Switches using the USB/RJ-45 console port for steps
  2. Open PuTTY
  3. Select Serial
  4. Enter the COM port number
  5. Set the baud rate to 115200
  6. Press Enter to open the console session
 

Part 2: Reset/Remove Config

Once you're at the command-line interface (CLI), enter the following commands to reset the device to factory settings:

>enable

#erase factory-defaults   

Are you sure you want to delete the factory-default file? (y/n) y

#erase startup-config

Are you sure you want to clear the configuration? (y/n) y

#reload

The system has unsaved changes.

Would you like to save them now? (y/n) n

Are you sure you would like to reset the system? (y/n) y

 
 
erase ns series gen 2 ns series remove config remove configuration

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