Factory Reset | Server Core X20r

Learn how to perform a factory reset on Server Core X20r to troubleshoot issues and restore the system to its default settings.

Updated at June 11th, 2025

Procedure


Use the following steps to reset a Server Core X20r to its factory default settings:

Caution

The following settings should be noted/backed up before performing a reset on the device:

  • Clears running design
  • Device name reset to factory default
  • All IP configurations reset
  • NIC set to Auto IP (DHCP)
  • Network static routes deleted
 
  1. With the unit powered on and fully booted, hold the “ID” button for 15 seconds. The display will read “Unrecognized Post Code”. This means the reset process is underway.

  1. Wait for the unit to power cycle itself and re-initialize.
  2. Once the unit is fully rebooted, the Factory Reset process is complete.