Factory Reset | Server Core X10 / VSA-100

Learn how to perform a factory reset on Server Core X10/VSA-100 to restore it to its original state and improve performance.

Updated at June 11th, 2025

Procedure


Because of their architecture, the Server Core X10 and VSA-100 AI Accelerator have a different means to reset and restore than other Q-SYS devices, which requires assistance from a support technician.  As a reset should only be performed on these models as a last resort, it is recommended to contact Q-SYS Support for assistance with troubleshooting one of these devices. Please Create a Case and our support technicians can assist.