Factory Reset | NV-21-HU

Discover the step-by-step process for performing a factory reset on NV-21-HU devices to restore them to their original settings and resolve any software issues.

Updated at February 21st, 2024

Procedure


Use the following steps to reset an NV-21-HU to its factory default settings:

  1. Locate the pinhole reset on the back of the device:
  2. Use a paper clip to press and hold the reset button for approximately 10 seconds. After 10 seconds elapse the device will proceed with the reset and reboot itself.
  3. Wait for the device to complete the reset process and reboot. This can take a couple minutes.

Note

The factory reset process will reset all of the network settings to default (DHCP) and will reset the host name to the default name. Additionally, the process will delete the access control settings and the system information logs.