Error / Status | "api_ms_win_crt_runtime_l1.1.0.dll missing" error when launching unIFY Control Panel

Learn how to troubleshoot the api_ms_win_crt_runtime_l1.1.0.dll missing error when launching unIFY Control Panel.

Updated at July 10th, 2023

Affected Products

Hardware Model/Series  
Software unIFY Control Panel

Message

"api_ms_win_crt_runtime_l1.1.0.dll missing" error is displayed when launching unIFY Control Panel.


Definition

In order to run, unIFY requires the Visual Studio 15 redistributable package to be installed. If this package is not already installed on the PC when the unIFY application is opened, unIFY will quit unexpectedly indicating a file called "api_ms_win_crt_runtime_l1.1.0.dll" is missing.


 

Solution | Workaround

This can be fixed by installing the correct Visual Studio 15 redistributable from here.