Error | "Audio enabled peripherals LAN B disabled in Network Services"

Learn how to enable audio devices in network services and troubleshoot LAN B issues.

Updated at May 11th, 2023

Affected Products

Hardware Model/Series AES67 Components
Software QDS all versions

Message

"Audio enabled peripherals LAN B disabled in Network services". 


Definition

This can occur if an older design containing AES67 components is updated to a newer version of Q-SYS Designer Software (QDS) and PTPv2 on LAN B is disabled.


 

Solution | Workaround

If you see this error, delete each AES67 block and replace it with an identical block from the current version of QDS. When all have been similarly updated, push the design back to the Q-SYS Core processor.