Awareness | Q-SYS NS10-125+ and NS26-300+ switches cannot power NV-21-HU
Read about the limitations of the Q-SYS NS10-125 and NS26-300 switches when it comes to powering the NV-21-HU.
Information
The Q-SYS NS10-125+ and NS26-300+ switches can only supply 30W of PoE power per port, while the NV-21-HU requires 802.3bt Type 3 Class 5 (45W). Although 30W may be enough to power up the NV-21-HU, it can unexpectedly quit and reboot if it starts drawing more power. Therefore, you should never rely solely on this power supply.
Instead, it is recommended to use either an 802.3bt PoE injector to power the NV-21-HU. PoE++ models are also capable of providing sufficient power, as they can supply up to 90W per port
Alternately, turn off the PoE on the switch port the NV-21 is connected to and use an external 12VDC 9A power supply instead (note an NV-21 is not designed to run with PoE and external power at the same time).