Awareness | Dell iDRAC Firmware Update/Reboot/Reset and how it affects Q-SYS
Discover the behavior when updating/rebooting/resetting iDRAC on a Dell Enterprise Core.
Information
On Dell Enterprise Cores, the Q-SYS settings are wiped and returned to factory defaults when the iDRAC firmware is updated/rebooted/reset. See below for the list of settings known to be affected:
- Network Settings
- LAN A/B IPs are set to DHCP
- AUX A/B are turned off
- Hostname within Q-SYS is returned to the name assigned during production
- Running Design is wiped
- After iDRAC has completed the update/reboot/reset, the Core will no longer be running a design
- Backed Up Designs are wiped
iDRAC Update
This option performs an update of the iDRAC firmware. The firmware versions can be accessed and downloaded via Dell's website (dell.com/support); allowing to update (or downgrade) the iDRAC firmware to a newer (or older) version.
iDRAC Reboot
This option performs a “Soft Reset” of the iDRAC. Closing all existing sessions of iDRAC; but shouldn't affect the Server Host operations.
iDRAC Reset
This option performs a “Hard Reset” of the iDRAC. Closing all existing sessions of iDRAC and returning iDRAC to Factory Defaults. This command allows the user to select one of the following options:
- Preserve user and network settings.
- Discard all settings and reset the users to shipping value (root/shipping value).
- Discard all settings and reset username and password.
- Discard all settings and set to Custom default configuration (Custom configuration file must be uploaded.