How To | Remove Dante devices from Dante Domain Manager (DDM)

Learn the steps for successfully removing Dante devices from Dante Domain Manager.

Updated at May 12th, 2023

Procedure


Per Audinate, these are the steps to remove a device from DDM:

Audinate Dante Hardware

  1. Isolate the enrolled device from the rest of the Dante network and DDM server.
  2. Disconnect and reconnect the device.
  3. Wait for at least 2 minutes.
  4. Open the Device View for the device in Dante Controller 4.1 or higher.
  5. From the Device menu, select Clear Domain Credentials.

Software-based Dante

  1. Isolate the enrolled device from the rest of the Dante network and DDM server.
  2. Remove software-based Dante from the design, and then Save to Core & Run (F5).
  3. Add software-based Dante back into the design and save to the Core again. (This is the equivalent of disconnecting and reconnecting hardware.)
  4. Wait for at least 2 minutes.
  5. In Dante Controller 4.1 or higher, open the Device View for the software-based Dante.
  6. From the Device menu, select Clear Domain Credentials.