FAQ | Is the Q-SYS softphone certified as a Microsoft Skype for Business or Teams Endpoint?
Learn how the Q-SYS Softphone interacts with Skype for Business or Teams, and whether it is certified as an endpoint.
Answer
The Q-SYS softphone is NOT a MS-certified endpoint. The Q-SYS softphone is only compatible with the Skype for Business environment by enabling the S4B SIP mediation server, but Q-SYS cannot support clients through enablement and testing of this solution.
There are two suggested solutions for direct interface of Q-SYS to MS S4B or Teams:
- Client PC with USB interface from Q-SYS to an IO-USB Bridge
- Analog Q-SYS telephony connected to a Microsoft Certified analog telephone adapter (ATA).