Awareness | Activating Q-SYS perpetual licenses if using older versions of Q-SYS Designer

Learn how to activate Q-SYS Perpetual Licenses on older software versions

Updated at September 17th, 2024

Procedure


To support ongoing developments, Q-SYS’ licensing infrastructure provider is deprecating support for older versions of their platform. This deprecation affects the on-line activation of perpetual (node-locked) Q-SYS feature licenses on systems running Q-SYS Designer v9.4.3 and earlier, as well as Q-SYS Designer v9.5.x and v9.6.x. Examples include Q-SYS Scripting Engine, Software-based Dante, Multi-track Playback, and others.

Cloud-managed licenses (vCore and Reflect Q-SYS Reflect) are unaffected, regardless of version.

After March 31, 2024, Q-SYS perpetual (node-locked) feature licenses can no longer be activated using the on-line method while running affected versions.

Customers wishing to add feature licenses to systems running affected versions will either need to upgrade to v9.4.4 or higher, if using the LTS branch, or upgrade to v9.7 or higher of the mainline branch.

Note

Systems running affected versions will still be able to add feature licenses using the offline activation method. For instructions, see the Offline Activation section in the Licensing topic.

 

Q-SYS Version / Product

Functionality Affected after March 31, 2024

Resolution

v9.4.3 and earlier On-line activation of perpetual feature licenses will no longer work.

Upgrade to v9.4.4 LTS or later
– or –


Utilize offline activation method

v9.4.4 LTS and later LTS releases Unaffected  
v9.5.x through v9.6.x On-line activation of perpetual feature licenses will no longer work.

Upgrade to v9.7 or later


– or –


Utilize offline activation method

v9.7 and later Unaffected  
vCore and Reflect Unaffected